VD
Vuyelwa Dyosini-Lutshiti
1 reviews | Active since Oct 2018
14 Feb 2024, 12:18
refund
Cancelled a stop order but it still deducted,went in to the branch ,they took my stuff and 2 weeks later there is still no refund and when i call their mossel bay branch ,according to them i never submitted anyhting whereas I did.
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AVBOB Mutual Assurance Society's replyOfficial
19 Feb 2024, 15:11Dear Vuyelwa Dyosini-Lut****i,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply19 Feb 2024, 15:11
Official
Dear Vuyelwa Dyosini-Lut****i,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team