sB
sibulele B

1 reviews | Active since Mar 2015

02 Mar 2017, 14:23

Reaping people

<p>And here we go again,my sister passed away and was taken by a local undertaker.My grandmother went there to claim with all the documents and was told by Dintle that the claim will be forfeited coz her body is not there.We are under black cloud and seems like u not living up to your slogan, you are hardly there for your policy holders,you all about business,you all are pathetic.what happened to symphathy.we want our sister's money so we can split in peace and close all the remaining policies</p>

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply02 Mar 2017, 14:46
Official

Hello Lelz,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

Best regards,

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply05 Apr 2017, 13:16
Official

Dear Lelz ,

We have investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department

Best regards,