1 reviews | Active since Dec 2010
Punishment for cancelling a policy by refusing to pay a refund
Good day
I am being punished for cancelling a policy. Strange thing is the claim gets processed by the East London branch but after the promised 10 days waiting period elapsed sent this lousy sms. This is the second time.
I want a refund of premiums paid for Miss N.A. Dilika since her death on 26 June 2017 plus the full R475 premium from cancellation date whic is beginning December 2017. To say you dont have my banking details on the system is a blue lie when I submitted twice at the East London branch. I now want nothing to do with AVBOB and I will cancel the other policy that is still in force. I will fax nothing but will get my money.
"Fax your ID and latest stamped bank statement indicating AVBOB policy no AL ********** X4 to ********** for refund. For enquiries contact ********** "
Dear Ndilika,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
Dear Ndilika,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
Dear Ndilika,
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department
Dear Ndilika,
We have investigated your complaint and have communicated the findings to you.
We hope that the matter has been resolved to your satisfaction.
Should you have any further enquiries in this regard please send an email to *** or a fax to ***.
Kind Regards,
AVBOB Complaints Department