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I ve been trying to cancel Avbob insurance since last year, I wrote a signed letter and send it to them as I know that's how you cancel the insurance, they didn't cancel they just continue with the premiums, when I enquire about that they said they want my ID copy and the bank statement , eventually I send those to them. It's still not cancel. I recently asked again they didn't respond. I have new insurance that is offering better service than them I don't know why they don't want to cancel.