ML
Mspee L

1 reviews | Active since May 2019

25 Feb 2022, 08:42

Post Sales barrier

Wow..This company brings new meaning to post sales barrier.You have a turn around time of 10 days to resolve queries and yet I sent an email on the 10 of January only to be responded to on the 31st of January with some nonsense clearly showing that the person didn't bother to read and understand my query requesting for documents that I had already sent.Today is the 25 of February and you are still quiet you bunch of ****** with pathetic service.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply25 Feb 2022, 13:43
Official
Dear Mspee Lee,

We thank you for making us aware of your enquiry. 

Your enquiry has been escalated to the Policy Services Department for immediate attention and they will contact you in due course. 

Kind Regards,
AVBOB Complaints Department

Best regards,