Portia Chauke is *********** - Change of ownership

Portia Chauke @*** The most *********** person at Avbob. I am disgusted at the level of service from this lady. Despite all the effort from every call center agent that I have spoken to assist and advised Portia that all the required documents were submitted. I fail to understand the lack of commitment and communication from this lady.

I submitted forms for a transfer of ownership along with the supporting documents on the 19th of May and a week later after I had not gotten any feedback I decided to call. I was advised by the call center agent that a note was added on the system stating that not all documents were submitted. No communication was sent to me to inform me so that I could resubmit. Irrispactive of that not being true, the agent acknowledged that she could see that all documents were actually submitted and resent those documents to this Portia Chauke.

Today is the 9 of June and after 3 phone calls to 3 different agents who have resubmitted these documents to this lady still no action or communication from her.