RT
Rudzani T
1 reviews | Active since Oct 2018
22 Jul 2020, 09:57
Poor service for claims
I sent through documents to claim for my cash back on the 13 July, called on the 17th and was told the claim was processed on the 16th but till today no payment. Called on the 21st July and told it was processed on the 20th but today is 23rd with still no payment. I wonder if this is the treatment one will get when having to claim for funeral benefits?
Helpful (0)
Replies (2)0
Replies (2)
AVBOB Mutual Assurance Society's replyOfficial
22 Jul 2020, 11:10Dear Rudzani T,
Your cash back payment has been processed. The verification and payment process has taken longer than expected due to technical reasons.
The payment might take another day or two to reflect in your bank account.
Regards
AVBOB Complaint Team
Your cash back payment has been processed. The verification and payment process has taken longer than expected due to technical reasons.
The payment might take another day or two to reflect in your bank account.
Regards
AVBOB Complaint Team
AVBOB Mutual Assurance Society's reply22 Jul 2020, 11:10
Official
Dear Rudzani T,
Your cash back payment has been processed. The verification and payment process has taken longer than expected due to technical reasons.
The payment might take another day or two to reflect in your bank account.
Regards
AVBOB Complaint Team
Your cash back payment has been processed. The verification and payment process has taken longer than expected due to technical reasons.
The payment might take another day or two to reflect in your bank account.
Regards
AVBOB Complaint Team
RT
Rudzani T's updateReviewer Update
22 Jul 2020, 14:16I give up ????♀️
RT
Rudzani T's update22 Jul 2020, 14:16
Reviewer Update
I give up ????♀️