NM
Nompumelelo M
1 reviews | Active since Sept 2023
27 Sept 2023, 22:46
Poor service by Avbob Eshowe branch
A funeral claim was lodged on the 26th of April, Avbob only paid out on the 3rd of May. We had to make a plan on running the full costs of the funeral, on top of that, no Apology nor explanation was received from Avbob Eshowe branch their service is way below the word POOR its embarrassing
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AVBOB Mutual Assurance Society's replyOfficial
04 Oct 2023, 09:35Dear Nompumelelo Mgenge,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply04 Oct 2023, 09:35
Official
Dear Nompumelelo Mgenge,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
We are currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team