lM
lethabo M

1 reviews | Active since Apr 2020

04 May 2022, 09:24

Poor service

My partner and i are not happy with the service, He made a claim on the 28th of April for moms funeral, till today we are still waiting for the funds to reflect, clearly someone did not do their job. This is so disappointing.

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 May 2022, 10:53
Official
Dear  Lethabo Motau,
We thank you for making us aware of your complaint. 

The complaint has been escalated to the Claims Department for immediate attention and the outcome will be communicated with our client in due course. 

Kind Regards,
AVBOB Complaints Department 
lM
lethabo M's update09 May 2022, 15:26
Reviewer Update
Afternoon

The money given to my partner was not the money that was agreed upon, you gave him 10k instead of 15k. please look into this.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 May 2022, 14:37
Official
Dear  Lethabo Motau,
The inquiry has been referred and your partner will be contacted and the outcome will be provided to him.

Regards,