Poor service at Centurion branch
Good day
I had a consultation session at your offices on the 16th November @ 09:30 and till now I have not received any follow up communication on the quotation on the services I asked for.
The overall process was not explained to us and also a total lack of professionality from your side.
I am paying for a service I am not getting at all at this stage I am not even sure if you have started with the application for the death certificate as you should know I can not arrange anything without this document.
Helpful (0)
Replies (2)0
Replies (2)
AVBOB Mutual Assurance Society's replyOfficial
21 Nov 2022, 13:58Dear Linette E,
We acknowledge receipt of your complaint and regret the service did not meet your expectations.
We will contact you as soon as possible to resolve the matter.
Kind regards,
AVBOB Complaints Department
We acknowledge receipt of your complaint and regret the service did not meet your expectations.
We will contact you as soon as possible to resolve the matter.
Kind regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply21 Nov 2022, 13:58
Official
Dear Linette E,
We acknowledge receipt of your complaint and regret the service did not meet your expectations.
We will contact you as soon as possible to resolve the matter.
Kind regards,
AVBOB Complaints Department
We acknowledge receipt of your complaint and regret the service did not meet your expectations.
We will contact you as soon as possible to resolve the matter.
Kind regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's replyOfficial
21 Nov 2022, 16:07Dear Linette E,
We have tried contacting you on the telephone number provided but to no avail .
We have however been notified that the query has been resolved and information provided.
Kind regards,
AVBOB Complaints Department
We have tried contacting you on the telephone number provided but to no avail .
We have however been notified that the query has been resolved and information provided.
Kind regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply21 Nov 2022, 16:07
Official
Dear Linette E,
We have tried contacting you on the telephone number provided but to no avail .
We have however been notified that the query has been resolved and information provided.
Kind regards,
AVBOB Complaints Department
We have tried contacting you on the telephone number provided but to no avail .
We have however been notified that the query has been resolved and information provided.
Kind regards,
AVBOB Complaints Department