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Shimonay N
1 reviews | Active since Jan 2021
07 Jan 2021, 15:21
Poor service and no assistance from AVBOB
Very poor service. I have been trying to cancel a policy since November 2020. In January money was deducted yet again and I resend a cancellation letter. Follow up phone call to them. They inform me that will be cancelled in 5 to 10 working days. Next day I receive a sms stating I have a new commencment date for February for the policy.
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AVBOB Mutual Assurance Society's replyOfficial
08 Jan 2021, 09:44Dear Shimonay N,
We apologise for the delay in resolution of your complaint.
The matter is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We apologise for the delay in resolution of your complaint.
The matter is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply08 Jan 2021, 09:44
Official
Dear Shimonay N,
We apologise for the delay in resolution of your complaint.
The matter is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department
We apologise for the delay in resolution of your complaint.
The matter is still pending and a resolution will be confirmed as soon as possible.
Kind Regards,
AVBOB Complaints Department