BM
Bulelani M

1 reviews | Active since Dec 2020

17 Feb 2021, 13:26

Poor service

****med me they don't want to pay my refund after policy has been opened without my knowledge now i want my money they refuse to pay premium

0
Replies (3)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply17 Feb 2021, 22:02
Official
Dear Bulelani M,

We regret any delay experienced by you with your recent complaint. 

The complaint is still pending and a outcome will be confirmed as soon as possible.

Kind Regards,

AVBOB Complaints Department

BM
Bulelani M's update03 Mar 2021, 19:56
Reviewer Update
I've been waiting for my refund till today i haven't received anything what should i do in order to get my money back ????????????????????
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply04 Mar 2021, 17:38
Official
Dear Bulelani M,
We are currently experiencing a high volume of complaints which will inevitably result in some delays. 
Please be assured that your complaint has been registered and is been attended too.

We will do our collective best to ensure that you receive feedback promptly. 
We appreciate your patience. 
Regards

AVBOB Team