LM
Livhuwani M
1 reviews | Active since Aug 2018
22 Jun 2021, 18:44
Poor service
I have registered the funeral claim and send the documents last week Thursday, when I follow up they can’t find the claim neither the documents which I sent to the exact email *** and the consultant seemed like they are confused, they are very bad their service is very bad they have been sending follow up since last week with no feedback provided , they don’t call as promised.
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AVBOB Mutual Assurance Society's replyOfficial
23 Jun 2021, 15:43Dear Livhuwani Mukhuba
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and they will be communicating with you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and they will be communicating with you in due course.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply23 Jun 2021, 15:43
Official
Dear Livhuwani Mukhuba
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and they will be communicating with you in due course.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint.
Your complaint has been escalated to the Claims Department for immediate attention and they will be communicating with you in due course.
Kind Regards,
AVBOB Complaints Department