TR
Tamare R

1 reviews | Active since May 2017

19 May 2017, 19:02

Poor service

<p>On the 6th May I buried my husband and the service was held by Avbob to my surprise at the cemetery the bottom part of the coffin opened and his legs was seen by all the mourners, their drive saw every thing and he reported to his manager. On Monday I went to the branch and manager told me to give him a footage but their driver was there he saw every thing.</p>

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 May 2017, 08:22
Official

Hello Ragottb,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

Best regards,

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply27 Jun 2017, 09:36
Official

Dear Ragottb,

We are unable to resolve your complaint due to outstanding information requested that has not been received.

The complaint will be reviewed upon receipt of the requested information.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department

Best regards,