CB
Cornelius B

1 reviews | Active since Jan 2015

19 Jul 2019, 12:17

Poor service

I have submitted a claim on Tuesday (16/07/2019). I was promised that a payout will be made within 48 hours. I have been calling avbob and they keep on saying that they will call me. They dont call. I called them from yesterday they lept on promicing to call. Tomorrow is a burial day , no calll from them but empty promises. I dont know why they dont care about their clients.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply19 Jul 2019, 13:49
Official
 Dear Cornelius B, 
 
 We sincerely regret to hear about your loss.
 
 We offer you and your family our deepest condolences. 
 
 We thank you for making us aware of your complaint and we will contact you as soon as possible. 
 
 Warm regards, 
 
 AVBOB Complaints Department 

Best regards,