NP
Nosisa P

1 reviews | Active since May 2017

24 Aug 2018, 08:22

Poor customer service.

Avbob has a very poor customer service.I have app**** a loan against policy on the 7th August 2018 still no payout after I was told the money will be in my account after 7days but it's more than 3weeks now. I would like to cancel this policy hence there are so many complaints in terms of claiming.

0
Replies (4)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply24 Aug 2018, 08:51
Official

Dear Nosisapakkies,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

Best regards,

NP
Nosisa P's update24 Aug 2018, 08:53
Reviewer Update
I wrote a complain 2days ago still no response...False promises and poor communication.
NP
Nosisa P's update24 Aug 2018, 08:53
Reviewer Update
I wrote a complain 2days ago still no response...False promises and poor communication.
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply27 Aug 2018, 12:09
Official

Dear nosisapakkies,

We have investigated your complaint and have communicated the findings to you.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department

Best regards,