Poor and unprofessional service.

Good Day. My name is Lindelwa. I lost my mother on 26 January 2021. Avbob assist in in the process, however, I have to say that I am deeply appalled and traumatized by the service. Firstly, there was not any clear communication regarding the grave which led to a huge mix up. And once we did find a cemetery, Avbob durban branch conducted themselves in a unprofessional manor. They were over an hour late and did not provide us with the cross to mark the grave. To this day, it has not been placed and we are given excuse after excuse. On top of all the trauma that they have already prolonged for us, their service has been a hard pill to swallow. I had hoped to bury my mother with dignity and not what is happening now. Completely disappointed and I definitely would not recommended them to anyone.