Policy Refund

Thank you for your email.

We hereby confirm that the policy AL***A3 has already been canceled as per your request. Kindly be advised that there is no refund due on the policy, as the set Debi-check on the said policy was rejected.

You can visit our self-service portal on https://selfservice.avbob.co.za/connect/home for immediate access to policy related information and documents

If you have any further questions, please contact our Call Centre at ***and keep your policy number at hand when you call.

I don't understand because you debited even when the Debi check was rejected that only describe your attitude towards African clients, you don't value people, hello Peter kindly help me get my money because Avbob is not willing to resolve this matter. The policy was cancelled within the cooling off period of 30 days and I was told that it'll be refunded within 7-10 working days from the 6th November and in my calculations today is day 10 .