TG
Thea G
1 reviews | Active since Oct 2023
31 Oct 2023, 16:55
Policy number AL***X2 S May id.***
I registered a policy for Solomon May more than 5yrs ago the agent on the phone said to me its a cash back becos of cash back i went ahead but its been more than yrs when i inquired Avbob told me the policy is not a cash back
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Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
01 Nov 2023, 09:30Dear Thea,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply01 Nov 2023, 09:30
Official
Dear Thea,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our Team is currently reviewing your complaint and will get back to you as soon as possible. We appreciate your patience and understanding.
Kind regards,
AVBOB Complaints Team
TG
Thea G's updateReviewer Update
18 Dec 2023, 11:44I am still waiting on Avbob consultant to contact me its been nearly two months
TG
Thea G's update18 Dec 2023, 11:44
Reviewer Update
I am still waiting on Avbob consultant to contact me its been nearly two months
AVBOB Mutual Assurance Society's replyOfficial
22 Dec 2023, 10:14Dear Thea,
Your complaint has been finalized and the written outcome thereof was sent to your email address.
Regards,
Your complaint has been finalized and the written outcome thereof was sent to your email address.
Regards,
AVBOB Mutual Assurance Society's reply22 Dec 2023, 10:14
Official
Dear Thea,
Your complaint has been finalized and the written outcome thereof was sent to your email address.
Regards,
Your complaint has been finalized and the written outcome thereof was sent to your email address.
Regards,