SM
Siyabonga M
1 reviews | Active since Mar 2021
04 Feb 2026, 09:40
POLICY NUMBER AL ***A1 DAYLIGHT *******
AL***A1 Can you please cancel this *****ulent policy. I did not sign up for any policy with avbob. Fix this and stop ****ming hard earned money.
Helpful (0)
Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
04 Feb 2026, 10:54 Dear SM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply04 Feb 2026, 10:54
Official
Dear SM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
SM
Siyabonga M's updateReviewer Update
14 Feb 2026, 03:33I submitted all required documents 6 February 2026 but there is no response, even automatic reponse in the email to indicate that you have recieved my email. What is taking you so long to resolve this issue? It not like the ****mer will be arrested after your investigation but you rush to refund victims while I want justice. Is this how "We will be in touch wih you shortly to provide update and resolution" work in your office?
SM
Siyabonga M's update14 Feb 2026, 03:33
Reviewer Update
I submitted all required documents 6 February 2026 but there is no response, even automatic reponse in the email to indicate that you have recieved my email. What is taking you so long to resolve this issue? It not like the ****mer will be arrested after your investigation but you rush to refund victims while I want justice. Is this how "We will be in touch wih you shortly to provide update and resolution" work in your office?
AVBOB Mutual Assurance Society's replyOfficial
01 Apr 2026, 09:28Dear SM,
Thank you for your comment and sharing your concerns.
We confirm that the disputed policy was cancelled and the refund was processed.
We appreciate your patience while we worked on resolving this matter.
Sincerely,
AVBOB Complaints Team
Thank you for your comment and sharing your concerns.
We confirm that the disputed policy was cancelled and the refund was processed.
We appreciate your patience while we worked on resolving this matter.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply01 Apr 2026, 09:28
Official
Dear SM,
Thank you for your comment and sharing your concerns.
We confirm that the disputed policy was cancelled and the refund was processed.
We appreciate your patience while we worked on resolving this matter.
Sincerely,
AVBOB Complaints Team
Thank you for your comment and sharing your concerns.
We confirm that the disputed policy was cancelled and the refund was processed.
We appreciate your patience while we worked on resolving this matter.
Sincerely,
AVBOB Complaints Team