NS
Ntshadi S
1 reviews | Active since Apr 2011
28 Mar 2025, 09:18
POLICY CANCELATION
I have been trying to call your call center for the past 3 days and even sent an email but couldn't get through until yesterday. I spoke to Malebo with regards to cancelation of my Policies which are as follows AL***X2 and AL***X3. Malabo said that she can not do the cancelation and that someone will call me to assist with that. I asked how long will that take and she said 7 working days. This doesn't make sense to me , cancelation should not take this long by 7 working days the next debit order would have taken place.
Please cancel both Policies for all 4 members with immediate effect I have found another cover which suits my needs better than the cover I have
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AVBOB Mutual Assurance Society's replyOfficial
02 Apr 2025, 09:16Dear NS,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm both policies has been cancelled.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm both policies has been cancelled.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply02 Apr 2025, 09:16
Official
Dear NS,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm both policies has been cancelled.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
We confirm both policies has been cancelled.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team