RS
Relton S

1 reviews | Active since Nov 2025

10 Nov 2025, 12:53

Policy *****

Hi I got a policy at avbob my mother in law passed away she is a member on the policy my father in law use avbob for the funeral but now they claim on my policy and the lady working for avbob Knysna help them I have not. Sign any documents at avbob Knysna but they claim on my policy and sent me the change what can I do to get my claim back I have reported it to avbob head office still waiting for what they gonna do.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply17 Nov 2025, 11:22
Official
Dear RS, 

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority. 

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter. 

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers. 

Sincerely, 

AVBOB Complaints Team