nM
nomzamo M
1 reviews | Active since Oct 2017
27 Mar 2023, 13:41
Payments not allocated
Can xolani mfeka call me please I have been calling and emailing him no luck
I have made payment R573-+ paying for outstanding premiums and monthly premiums and sent proof of payment but I’m still getting SMS saying my policy will lapse on the 27th and today is the 27th can this be URGENTLY be attended before I go mad
Helpful (0)
Replies (5)0
Replies (5)
AVBOB Mutual Assurance Society's replyOfficial
27 Mar 2023, 14:29Dear Nomzamo Mhlungu,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply27 Mar 2023, 14:29
Official
Dear Nomzamo Mhlungu,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
nM
nomzamo M's updateReviewer Update
28 Mar 2023, 09:56When ? Today is the 28th you people are not taking me serious
nM
nomzamo M's update28 Mar 2023, 09:56
Reviewer Update
When ? Today is the 28th you people are not taking me serious
AVBOB Mutual Assurance Society's replyOfficial
28 Mar 2023, 14:36Dear Nomzamo Mhlungu,
Your comment has been received and acknowledged.
We will contact you in due course.
AVBOB Mutual Assurance Society's reply28 Mar 2023, 14:36
Official
Dear Nomzamo Mhlungu,
Your comment has been received and acknowledged.
We will contact you in due course.
nM
nomzamo M's updateReviewer Update
06 Apr 2023, 11:20Hi
I have emailed Xolani mfeka for 5th time now asking me to change payment to debit order and email me statements and all relevant documents, im not being taken serious and this is disgusting and I always complain to get something done see email below that I have sent to him
“Hi Xolani
I have emailed Xolani mfeka for 5th time now asking me to change payment to debit order and email me statements and all relevant documents, im not being taken serious and this is disgusting and I always complain to get something done see email below that I have sent to him
“Hi Xolani
AGAIN please email me details of my policy,statements including any benefits
Also please change my payment method to debit order and debit on the 22nd of every month. Effective April 2023 , since you mentioned that the payment for April was not received please make sure it’s debited o the 22nd ”
nM
nomzamo M's update06 Apr 2023, 11:20
Reviewer Update
Hi
I have emailed Xolani mfeka for 5th time now asking me to change payment to debit order and email me statements and all relevant documents, im not being taken serious and this is disgusting and I always complain to get something done see email below that I have sent to him
“Hi Xolani
I have emailed Xolani mfeka for 5th time now asking me to change payment to debit order and email me statements and all relevant documents, im not being taken serious and this is disgusting and I always complain to get something done see email below that I have sent to him
“Hi Xolani
AGAIN please email me details of my policy,statements including any benefits
Also please change my payment method to debit order and debit on the 22nd of every month. Effective April 2023 , since you mentioned that the payment for April was not received please make sure it’s debited o the 22nd ”
AVBOB Mutual Assurance Society's replyOfficial
06 Apr 2023, 15:41Dear Nomzamo Mhlungu,
Your comment has been received and acknowledged.
We will contact you in due course.
AVBOB Mutual Assurance Society's reply06 Apr 2023, 15:41
Official
Dear Nomzamo Mhlungu,
Your comment has been received and acknowledged.
We will contact you in due course.