1 reviews | Active since Jan 2018
Payment refusal on claim
I had the most unpleasant experience with Avbob doing up and and down spending money on transport.
My niece passed away on a terrifying and harmful way on the 24/07/2024 she was gun shot in her bedroom flat while the family was still awake.
Since the family was not having a Parlor for the burial, I asked Avbob to assist me since I have a policy with them and it took for ever to assist me as their client. I had to borrow money on loan sharks to pay cash so my niece can be buried soon since the body was damaged.
I never thought this will happen to me till I experience it with them, I was gonna be referring my family and friends if I was assisted properly and even the staff is not aware on Popia act of A1 form from the SAPS, head office of Avbob failled me.
Now that was month 1st of August the premium was not received from Avbob and they declined my claim, but they received 1st premium of activating my policy before my niece passed away.
I've lost hope and faith from Avbob
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
Best regards,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
Best regards,
I've given you guys enough time to give me a feedback and now it's 2nd week since I given my concerns.
I haven't receive a call from the regional manager that deals with queries of all Eastern Cape branches as he promised.
I look like fool now that runs after a running ball, it hurts more when you there's no communication from anyone at Avbob.
I really thought this is a decent company that do care about it's clients.
Kind Regards
Fundile Mapongwana
I've given you guys enough time to give me a feedback and now it's 2nd week since I given my concerns.
I haven't receive a call from the regional manager that deals with queries of all Eastern Cape branches as he promised.
I look like fool now that runs after a running ball, it hurts more when you there's no communication from anyone at Avbob.
I really thought this is a decent company that do care about it's clients.
Kind Regards
Fundile Mapongwana
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,