FM
Florah M
1 reviews | Active since Jun 2013
05 Feb 2024, 19:49
Paying for the deceased
I joined Avbob funeral cover in 2014,my dependant passed on before the 6 months waiting period.O reported the death and avbob is still deducting my money for the deceased.I tried to email but I've the same automated response.
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AVBOB Mutual Assurance Society's replyOfficial
06 Feb 2024, 15:55Dear Florah Ntebeng Mahlane,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply06 Feb 2024, 15:55
Official
Dear Florah Ntebeng Mahlane,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team