BB
Bianca B

1 reviews | Active since Oct 2018

31 Mar 2026, 14:11

Pathetic service

Avbob paid my grandmothers funeral and then Metropolitan paid a surplus into their account already on the 27th , after hours of calling and getting a response like maybe tomorrow evening or Thursday. I am fed up now

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply01 Apr 2026, 06:58
Official
Dear BB,

We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.

Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.

Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.

Sincerely,

AVBOB Complaints Team