Pathetic Service

Complain for the Claim department.

What a bad service I received today from the team leader named Mpho, who was very rude, she called mme weee. Everytime I called the Avbob call centre I don't get the help, I called on the 23/02/2021 at 10:09 I spoke to Thabani who dropped the call on my ears, I called again I sopke to Ebem who was chating to his calls before answering me. The nice thing about him when the call was cut off he returned my call on my cellphone. Thabani didn't bother himself to return my call. Ebem made Mpho aware that my claim its not processed, Mpho didn't bother to call me or to make me aware that they did receive my call. Today at 08:30 I called, they transferred to Mpho, who was so rude telling me that she did asked Rehana Khan to process my claim.