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nomkhitha N

1 reviews | Active since Apr 2019

12 Oct 2020, 12:28

pathetic service

i have been calling in many times regarding my refund amount that they took in September they were supposed to debit one premium instead they took two premiums i have forwarded my bank statement and copy of ID as they requested and was told to wait for 7 working days and now its more than that and every time i call in im not getting the assistance i need. last consultant i spoke to was Vincent Mohlabeng and the recording number is:***A97ED61 for our call i need assistance ASAP the service is very annoying and poor but they too quick to debit my account

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply13 Oct 2020, 07:46
Official
Dear Nomkhitha N
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

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nomkhitha N's update13 Oct 2020, 14:34
Reviewer Update
no one has called me and im still waiting this is really not on poor service