Pathetic service

I wrote a complaint not once but twice and still haven't received feedback on my complaint nor have i received an acknowledgement stating that my query is being looked into.<br> <br> <br> From: Thato Molopyane <br> Sent: 09 September 2015 03:52 PM<br> To: [Email Removed]<br> Subject: FW: AL***X5<br> Importance: High<br> <br> Good day,<br> <br> If I don't feedback on the below by COB tomorrow, cancel my policy and refund me all my premiums.<br> <br> E-MAIL SENT ON THE 26/08/2015 AND TO DATE NO RESPONSE<br> <br> From: Thato Molopyane <br> Sent: 26 August 2015 04:31 PM<br> To: [Email Removed]<br> Cc: [Email Removed]<br> Subject: AL***X5<br> Importance: High<br> <br> Good day,<br> <br> I have a new policy with Avbob however it has been brought to my attention that my contract is not captured correctly.<br> <br> Policy number AL***X5<br> ID Number: *** 081<br> <br> I would like to make the following amendments to my policy:<br> <br> o Beneficiary - It currently states that it's both Keleneilwe Molopyane and Kelebogile Molopyane, which is incorrect the beneficiary on my policy should be Keleneilwe E. Molopyane born 1991/06/25, please assist in amending this and removing Kelebogile Molopyane born 30/09/1986 as beneficiary