SN
Simphiwe N
1 reviews | Active since Jul 2024
06 Jan 2026, 05:14
Pathetic service
My wife claimed Tuesday last week for death of her sister we wanted to burry last weekend Saturday. Claim still on process until now although its 48 hours your claim will be payout. We had to use our savings to burry her. No communication nothing. Pathetic service with them. Mine also not paid
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AVBOB Mutual Assurance Society's replyOfficial
06 Jan 2026, 11:45Dear SN,
We sincerely regret to learn about your recent experience with AVBOB. We understand how frustrating this must have been, and please be assured that your satisfaction remains our highest priority.
We confirm that your claim has been finalised. Kindly advise your wife to contact us directly regarding her claim so that we can assist her promptly.
Thank you for bringing this matter to our attention. Your feedback is invaluable, and we remain committed to providing a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We sincerely regret to learn about your recent experience with AVBOB. We understand how frustrating this must have been, and please be assured that your satisfaction remains our highest priority.
We confirm that your claim has been finalised. Kindly advise your wife to contact us directly regarding her claim so that we can assist her promptly.
Thank you for bringing this matter to our attention. Your feedback is invaluable, and we remain committed to providing a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply06 Jan 2026, 11:45
Official
Dear SN,
We sincerely regret to learn about your recent experience with AVBOB. We understand how frustrating this must have been, and please be assured that your satisfaction remains our highest priority.
We confirm that your claim has been finalised. Kindly advise your wife to contact us directly regarding her claim so that we can assist her promptly.
Thank you for bringing this matter to our attention. Your feedback is invaluable, and we remain committed to providing a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We sincerely regret to learn about your recent experience with AVBOB. We understand how frustrating this must have been, and please be assured that your satisfaction remains our highest priority.
We confirm that your claim has been finalised. Kindly advise your wife to contact us directly regarding her claim so that we can assist her promptly.
Thank you for bringing this matter to our attention. Your feedback is invaluable, and we remain committed to providing a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team