Pathetic

<p>Afrikaanse Verbond Begrafnis Ondernemings Beperk otherwise AVBOB are the most pathetic burial society I have ever had the misfortune of dealing with. Absolutely rubsish!</p> <p>Registering a complaint with HO invites more trouble and pain than is worth and I can safely say I will NEVER EVER deal with them in either phases of my life. How do they dare put my Mother's details where my Father rests, and my Father's details where my father rests; and then after three months still ask what the problem is. Clearly these ****** have NO IDEA what respectful mourning is all about.</p> <p>I have spoken to three different HO Customer Complaints Agents (one of whom it has been twice) and EVERY ****ED TIME I speak to one the first question I am asked is "what is your complaint" as if it is any different to the first account I would have given. </p> <p> </p> <p><br />The branch in Mthatha, where the *****-up was made, have BEEN promising for over 3 months that they will fox the matter - and still nothing. What is worse, they have received every penny they requested and yet I cannot go and talk to my parents without suffering further indignity.</p> <p> </p> <p>Ngoma will have my money, or even Chithibunga - not these ******! ****** Agents!</p>