FS
Faywin S
1 reviews | Active since Aug 2019
31 Jan 2025, 16:16
Not impressed
Good day
I am not impressed with what you guys are doing i cancelled my policy in December and got my refund in January which I appreciate but now my account was debited again and am emailing Azelea Mitchell who originally helped me but no response from her can I please just get my refund cos the policy is cancelled please!!!!
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Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
13 Feb 2025, 11:02Dear FS,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The matter was finalised on 4 February 2024.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The matter was finalised on 4 February 2024.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply13 Feb 2025, 11:02
Official
Dear FS,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The matter was finalised on 4 February 2024.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
The matter was finalised on 4 February 2024.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team