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sarah M

1 reviews | Active since Nov 2016

01 Nov 2016, 09:11

not a happy client AVBOB

<p>My policy was cancelled in june 2016 and avbob made deductions of 259 until october 2016now im strugling to get my refund,They have only refunded me for 1 month whereas the deducrions were of 4 months.proof of deductions was faxed as well as bank statement but im being taken from pillar to post,please assist. Pol : AL ********** X9</p>

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply01 Nov 2016, 09:37
Official

Hello orecicel,

We thank you for making us aware of your complaint, we have notified the Complaints department for assistance and they will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Family

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply07 Nov 2016, 10:53
Official

Dear orecicel,

The Complaints Department has investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Family