SM
Sonto M
1 reviews | Active since Oct 2022
31 Jul 2023, 13:51
Non payment & bad service
My dad passed on the 22nd of July 2023 the claim was submitted on Monday the 24th instead of receiving the full balance after expenses they only deposited 20% we had to use personal funds to cover other costs, the guy responsible Thapelo at their Chiawelo branch doesn't even answer the phone anymore.
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AVBOB Mutual Assurance Society's replyOfficial
01 Aug 2023, 09:05Dear Sonto Sharon Matante
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply01 Aug 2023, 09:05
Official
Dear Sonto Sharon Matante
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly.
Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding.
Kind regards,AVBOB Complaints Team