CK
Cindi K

1 reviews | Active since Aug 2016

14 Jun 2017, 13:17

Nobody is here for you

<p>So Avbob has a6 weeks SLA to complaint of families who are obviously grieving. They claim to have a complaints person and a regional manager who is not available for client. IF YOU WANT PEACE OF MIND AT THE TIME OF LOSS DO NOT at any POINT take a policy with AVBOB.</p> <p> </p> <p>They are unsympathetic, they pass the buck, nobody calls you at the time they are suppose to, nothing is done and delivered as promised without a follow up. </p>

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Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply14 Jun 2017, 13:54
Official

Hello Lungile05,

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Aug 2017, 17:03
Official

Dear Lungile05,

We have investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department