No Sympathy
The people who answer the phone at Avbob in Port Elizabeth need a lesson in sympathy. My Mom passed away and when I phoned all they were interested in was a cash payment as she didn't have a policy.
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AVBOB Mutual Assurance Society's replyOfficial
21 Oct 2020, 08:54Dear Debbie S,
We sincerely regret to hear about your loss. We offer you and your family our deepest condolences.
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We sincerely regret to hear about your loss. We offer you and your family our deepest condolences.
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply21 Oct 2020, 08:54
Official
Dear Debbie S,
We sincerely regret to hear about your loss. We offer you and your family our deepest condolences.
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We sincerely regret to hear about your loss. We offer you and your family our deepest condolences.
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department