CB
Chantelle B

1 reviews | Active since Nov 2012

15 Jan 2020, 10:47

No response on query

On the 8th of January I sent an e-mail enquiring re the status of my policy as I noted online it showed that I was behind on 1 payment. I requested my policy schedule and confirmation of any outstanding amounts together with banking details. I have still not heard anything - not even an automated reply!

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply16 Jan 2020, 09:17
Official
Dear Chantelle B,

We thank you for making us aware of your complaint and we will be in contact regarding the matter.

Kind Regards,

AVBOB Complaints Department