FM
Fikile M
1 reviews | Active since Jul 2020
29 May 2024, 00:48
No respond to cashback claim
On the 9th of May i received a message for my policy AL********X9 to send them documents for cashback.After the message i emailed and have never received any communication since then,my question is how does the company work and if they are bot able to assist why bother us with these things.Im not happy with the service
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AVBOB Mutual Assurance Society's replyOfficial
30 May 2024, 12:17Dear Fikile Malinga,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply30 May 2024, 12:17
Official
Dear Fikile Malinga,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team