MM
Mokoena M
1 reviews | Active since Jul 2026
09 Sept 2026, 13:31
No repayment for months
No care for clients I have been with Avbob from last year February 2025, when my mum pasted away-April 2026, I went to claim and was told that they captured my mum,s name full name correctly but wrote wrong birthday date- so payment.
I have been emailing Bonke Nkonyane from May, I have sent him all the documents he wanted but he has not resolved my issues.
I am still unpaid, still no response. I am very disappointed, but i will never stop fighting.
Helpful (0)
Replies (1)0
Replies (1)
AVBOB Mutual Assurance Society's replyOfficial
14 Sept 2026, 08:49Dear MGM
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply14 Sept 2026, 08:49
Official
Dear MGM
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team