BS
Buhle S

1 reviews | Active since Jul 2023

08 Jul 2023, 12:46

No payout for over more than the promised 48hrs

I submitted a funeral claim on Tuesday and today is Saterday and no payout has reflected , im seen as a failure by my family because its my uncles funeral today and all the things i promised to provide and support with are not there, ive been failed by avbob on my 1st and probably my last claim ill ever do with them

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply10 Jul 2023, 15:03
Official
Dear Buhle Sodlulashe,
We thank you for making us aware of your complaint. 

Your complaint has been escalated to the Claims Department for immediate attention and the outcome of the claim will be communicated to you in due course. 

Kind Regards,
AVBOB Complaints Department