LM
Lucy M
1 reviews | Active since Mar 2015
06 Mar 2015, 09:57
No feedback on a claim
My name is Lucy Masombuka, my husband passed away and I put in a claim on the 3rd of March only to be told today 3days later that my claim was not proceed by Cynthia who also had a very bad attitude. I am left frustrated with only a day left to my husbands funeral. I need the money now and I was told they never received any claim so I have to resubmit the claim. This is beyond bad service. How can I be dealing with this now.
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AVBOB Mutual Assurance Society's replyOfficial
09 Apr 2015, 08:49Hello lucymasombuka,
Our deepest condolences on your bereavement. We thank you for bringing this matter to our attention and we will forward it to the relevant department for further assistance.
Kind Regards,
AVBOB Family
Our deepest condolences on your bereavement. We thank you for bringing this matter to our attention and we will forward it to the relevant department for further assistance.
Kind Regards,
AVBOB Family
AVBOB Mutual Assurance Society's reply09 Apr 2015, 08:49
Official
Hello lucymasombuka,
Our deepest condolences on your bereavement. We thank you for bringing this matter to our attention and we will forward it to the relevant department for further assistance.
Kind Regards,
AVBOB Family
Our deepest condolences on your bereavement. We thank you for bringing this matter to our attention and we will forward it to the relevant department for further assistance.
Kind Regards,
AVBOB Family