rT
rachel T
1 reviews | Active since Mar 2011
10 Feb 2023, 14:36
No email response
No response received for my enquiry sent 07.10.2023 to *** not even an automated one to say the least ,this is the same company that i have insured my life for over 10 years and i am suppose to trust that when i am dead my money will be paid out ,QUESTIONABLE
Helpful (0)
Replies (7)0
Replies (7)
AVBOB Mutual Assurance Society's replyOfficial
10 Feb 2023, 15:33Dear Rachel Thosago,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply10 Feb 2023, 15:33
Official
Dear Rachel Thosago,
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.
Kind Regards,
AVBOB Complaints Department
rT
rachel T's updateReviewer Update
11 Feb 2023, 12:00A day later not one phone call nor email ,great
rT
rachel T's update11 Feb 2023, 12:00
Reviewer Update
A day later not one phone call nor email ,great
AVBOB Mutual Assurance Society's replyOfficial
13 Feb 2023, 08:40Good day,
Your comment has been acknowledged we will contact you in due course.
Regards,
Your comment has been acknowledged we will contact you in due course.
Regards,
AVBOB Mutual Assurance Society's reply13 Feb 2023, 08:40
Official
Good day,
Your comment has been acknowledged we will contact you in due course.
Regards,
Your comment has been acknowledged we will contact you in due course.
Regards,
rT
rachel T's updateReviewer Update
13 Feb 2023, 18:02I suppose one would have to go as far as tagging the CEO on LinkedIn or Twitter to get any feedback right
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rachel T's update13 Feb 2023, 18:02
Reviewer Update
I suppose one would have to go as far as tagging the CEO on LinkedIn or Twitter to get any feedback right
AVBOB Mutual Assurance Society's replyOfficial
14 Feb 2023, 11:29Dear Rachel Thosago,
Your comment has been escalated for immediate attention and we will contact you in due course.
Regards,
AVBOB Complaints Department
Your comment has been escalated for immediate attention and we will contact you in due course.
Regards,
AVBOB Complaints Department
AVBOB Mutual Assurance Society's reply14 Feb 2023, 11:29
Official
Dear Rachel Thosago,
Your comment has been escalated for immediate attention and we will contact you in due course.
Regards,
AVBOB Complaints Department
Your comment has been escalated for immediate attention and we will contact you in due course.
Regards,
AVBOB Complaints Department
rT
rachel T's updateReviewer Update
22 Feb 2023, 06:5410 working days later and no feedback ?i will contact Carl van der Riet personally as the seems to be no one responsible for the *** mailbox
rT
rachel T's update22 Feb 2023, 06:54
Reviewer Update
10 working days later and no feedback ?i will contact Carl van der Riet personally as the seems to be no one responsible for the *** mailbox
AVBOB Mutual Assurance Society's replyOfficial
22 Feb 2023, 15:41Dear Ms. Thosago,
Your complaint and our recent telecom held refers.
Kindly provide me with the relevant emails sent to ***, you may forward to ***
Thank you,
Your complaint and our recent telecom held refers.
Kindly provide me with the relevant emails sent to ***, you may forward to ***
Thank you,
AVBOB Mutual Assurance Society's reply22 Feb 2023, 15:41
Official
Dear Ms. Thosago,
Your complaint and our recent telecom held refers.
Kindly provide me with the relevant emails sent to ***, you may forward to ***
Thank you,
Your complaint and our recent telecom held refers.
Kindly provide me with the relevant emails sent to ***, you may forward to ***
Thank you,