NM
Nosipho M

1 reviews | Active since Aug 2017

29 Aug 2017, 12:40

No changes of policy for 3 months

I have made an amendment to proposal/ policy in May to remove one member and i was told that it will be changed in June and still i am being charged the same amount to date.

0
Replies (2)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply29 Aug 2017, 14:41
Official

Dear ***

We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department

AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply11 Oct 2017, 12:18
Official

Dear ***

We have investigated your complaint and have communicated the findings to you.

We hope that the matter has been resolved to your satisfaction.

Should you have any further enquiries in this regard please send an email to *** or a fax to ***.

Kind Regards,

AVBOB Complaints Department