WK
William K

1 reviews | Active since Oct 2017

22 Jul 2020, 09:07

New policy no documents

I took a funeral policy last week with avbob over the phone and after giving all the necessary details the guy that was assisting me did advice me that i will receive my policy number via sms and the policy documents will be sent to me via email and sent over the post,I have been waiting ever since for my policy number and the email of my documents,I do understand that post will take time.Can I please get help in getting my policy number and documents via email.

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Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply22 Jul 2020, 12:20
Official
Good day William K, 

As per telecom held on 22 July 2020. 

Kindly note that your policy application has currently not been received. 

Once the policy application has been received it would be vetted and processed. 

You will receive the relevant notification once the application has been accepted and issued.

Regards,

AVBOB Complaints Department

Best regards,