MM
Meisie M
1 reviews | Active since May 2022
05 May 2026, 20:56
my name is Meisie mabusela i opened a saving account with avbob . december 2025 I decided to cancel or surrender the policy , I was told it will be cancelled I was the refunded less than 70 % of the savings .same month it was deducted from my payslip when
Avbob refunds on saving account they take forever to cancel and to refunds
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AVBOB Mutual Assurance Society's replyOfficial
06 May 2026, 09:16Dear MM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply06 May 2026, 09:16
Official
Dear MM,
We truly regret to hear about your recent experience with AVBOB. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team has registered your complaint and is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team