my name is caroline i have contacted the mangalane branch for my cash back.i started talking to sylvia, then she send me to zoleka. they have asked me to send them my id copy and bank statement i did that. they making me as if they doing a favour. everyti

my name is caroline i have contacted the mangalane branch for my cash back.i started talking to sylvia, then she send me to zoleka. they have asked me to send them my id copy and bank statement i did that. they making me as if they doing a favour. everytime i call its stories. they just have to send me a form fill it and send it back to me. i dont what is their problem.