Mr P
Avbob have been deducting to much money from my account. I phoned and ask them to correct the amount. On the 29th of December I told them its still not fix and ever since the 29th I have been in contacted with Avbob agents till this day and still nothing from them. I have spoken to Mmatlala Khunou & Marietjie Maritz both of them is ghosting on me now after I spoke over the phone for more than 12mins the 1st time and 19mins the 2nd time. I dont know what to do anymore as they keep on saying they waiting on headoffice. Today again I was on the phone for 15mins 😔
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AVBOB Mutual Assurance Society's replyOfficial
06 Feb 2024, 15:42Dear Patrick,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply06 Feb 2024, 15:42
Official
Dear Patrick,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team