BM
Brian M
1 reviews | Active since Mar 2024
07 Mar 2024, 09:42
Money deducted without permission
In January 2024 AVBOB committed a crime against me by deducting money off my payslip/persal. To this day I have not received any feedback of how my case is going and no refund even after going through the process of acquiring a case number and having my fin office cancel further deductions from AVBOB. I do not know how your employees got ahold of my personal details and permission to deduct R562.00 from my payslip. I had never spoken to anyone from AVBOB and certainly didn't suggest to anyone that I want to join AVBOB. How this happened, I have no idea. Please escalate this issue.
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Replies (3)0
Replies (3)
AVBOB Mutual Assurance Society's replyOfficial
08 Mar 2024, 15:00Dear Brian Mlangeni,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
AVBOB Mutual Assurance Society's reply08 Mar 2024, 15:00
Official
Dear Brian Mlangeni,
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
We acknowledge your complaint and apologize for any inconvenience caused. We take your feedback seriously and are committed to resolving the issue promptly. Our team is currently reviewing your complaint and will get back to you as soon as possible with a solution. We appreciate your patience and understanding. Kind regards,AVBOB Complaints Team
BM
Brian M's updateReviewer Update
13 Mar 2024, 14:18Hi, how goes the reviewing of my complaint.
BM
Brian M's update13 Mar 2024, 14:18
Reviewer Update
Hi, how goes the reviewing of my complaint.
AVBOB Mutual Assurance Society's replyOfficial
25 Mar 2024, 11:40Good day,
Your comment has been noted and we will revert back in due course.
Regards,
Your comment has been noted and we will revert back in due course.
Regards,
AVBOB Mutual Assurance Society's reply25 Mar 2024, 11:40
Official
Good day,
Your comment has been noted and we will revert back in due course.
Regards,
Your comment has been noted and we will revert back in due course.
Regards,