NB
Nothando B

1 reviews | Active since Aug 2020

17 Aug 2020, 16:37

Mistreatment of the bereaved

I am extremely dismayed at the quality of service my mother has received from Avbob as a loyal premium payer for 10 years . It has been over 2 weeks of ups and downs to the Bridge City branch and endless phone calls but no concrete feedback on the payment of her claim. It is grossly disheartening how the bereaved are mistreated by this so called ‘reputable company ‘.

0
Replies (1)
AVBOB Mutual Assurance Society
AVBOB Mutual Assurance Society's reply18 Aug 2020, 08:39
Official
Dear Nothando B
We thank you for making us aware of your complaint and we will contact you as soon as possible to resolve the matter.

Kind Regards,

AVBOB Complaints Department