L
Lusanda
1 reviews | Active since Dec 2024
31 Dec 2024, 11:15
Misrepresentation/***** case
I am onto the next month of AVBOB giving me a run-around pertaining my refund. They have been extending payment days with no valid reasons. I am always told I’d be contacted back every time I make a follow-up which never happens and I would be the one contacting them again. Their client service has not been a good experience for me & the process has been exhausting & daunting
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AVBOB Mutual Assurance Society's replyOfficial
02 Jan 2025, 07:19 Dear L,
We sincerely apologize for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologize for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply02 Jan 2025, 07:19
Official
Dear L,
We sincerely apologize for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologize for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,